Effective Date: 2/14/2025

  1. MR. DOOR US INC (“Company,” “we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, process, and share your information when you visit our website (https://mrdoor.us/), make a purchase, or interact with our services.

This Privacy Policy is compliant with:

  • General Data Protection Regulation (GDPR) – For users in the European Union (EU)
  • California Consumer Privacy Act (CCPA) – For residents of California, USA
  • Other U.S. federal and state laws, including tax-related requirements for wholesale and dropshipping transactions

By accessing our website or using our services, you acknowledge that you have read and understood this policy.

Terms of Service:

  1.  Information We Collect
  2. How we use Your Information
  3. Legal Basis for Data Processing (GDPR Compliance)
  4. Sharing and Disclosure of Information
  5. Your Privacy Rights (GDPR & CCPA Compliance)
  6. Cookies and Tracking Technologies
  7. Data Retention and Security
  8. Wholesale and Dropshipping Tax Compliance
  9. Third-Party Links and External Services
  10. Children's Privacy
  11. Changes to this Privacy Policy
  12. Contact Us

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  1. INFORMATION WE COLLECT

We collect and process various types of information, including:

1.1 Personal Information

We collect personal data you voluntarily provide, including:

 

  1. Identification Data: Name, phone number, email address, and mailing address.
  2. Billing & Shipping Information: Payment details, shipping addresses, and order history.
  3. Account Information: Login credentials, preferences, and purchase details, including order history and account settings.
  4. Tax Information: Business tax ID, resale certificates (for wholesale customers), and other documentation may be required to verify tax-exempt status and comply with state and federal regulations.

1.2 Automatically Collected Information

When you visit our website, we collect certain technical data automatically, including:

 

  1. Device Information: Browser type, operating system, and device model.
  2. IP Address & Geolocation Data: Used for fraud prevention and tax calculation.
  3. Website Usage Data: Pages visited, session duration, clicks, and referral sources.
  4. Cookies & Tracking Technologies: Used for analytics, security, and advertising, as well as improving user experience and website functionality.
  5. HOW WE USE YOUR INFORMATION

We process your data for the following purposes:

2.1 Order Fulfillment & Business Operations

  • Processing payments and completing transactions
  • Shipping and delivering products
  • Managing accounts and providing customer support

2.2 Legal & Tax Compliance

  • Complying with federal, state, and international tax regulations
  • Collecting and verifying resale certificates for tax-exempt wholesale purchases
  • Managing sales tax obligations for dropshipping transactions in various states

2.3 Marketing & Personalization

  • Sending promotions, newsletters, and special offers (you may opt-out anytime)
  • Personalizing content and recommendations based on past purchases

2.4 Security & Fraud Prevention

  • Monitoring fraudulent transactions and unauthorized access
  • Protecting our website from cyber threats and abuse
  1. LEGAL BASIS FOR DATA PROCESSING (GDPR COMPLIANCE)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

  1. Contractual Necessity: Processing is essential to complete purchases, provide customer support, and deliver services as agreed.
  1. Legitimate Interests: We use data to enhance security, prevent fraud, and improve our services while ensuring minimal impact on your privacy.
  1. Legal Obligation: We retain and share data as required by tax authorities, consumer protection laws, and other regulatory bodies.
  2. Consent: Your explicit consent is obtained for email marketing, cookies, and certain data-sharing activities, with the option to withdraw at any time.
  3. SHARING & DISCLOSURE OF INFORMATION

We do not sell your personal data. However, we may share your information with:

4.1 Service Providers & Business Partners

We share data with trusted third parties that assist us with:

  1. Payment Processing: Securely handling transactions (e.g., Stripe, PayPal)
  2. Shipping & Logistics: Fulfilling and delivering orders (e.g., FedEx, UPS, USPS)
  3. Marketing & Advertising: Running targeted campaigns (e.g., Google Ads, Meta)

4.2 Legal & Regulatory Authorities

We may disclose your information if required by law, such as:

  • We will comply with lawful requests from courts, law enforcement, or government agencies as required.
  • We may share relevant transaction details with tax authorities to ensure compliance with applicable tax laws.
  • We may disclose information to detect, investigate, and prevent fraudulent activities or security threats.
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  1. YOUR PRIVACY RIGHTS (GDPR & CCPA COMPLIANCE)

Depending on your jurisdiction, you have specific rights regarding your personal data:

5.1 Rights of EU & UK Residents (GDPR)

  1. Right to Access: Request a copy of your personal data to understand what information we hold about you.
  2. Right to Rectification: Correct inaccurate or outdated information to ensure your data remains accurate and complete.
  3. Right to Erasure: Request deletion of your data under certain conditions, such as when it is no longer needed for its original purpose.
  4. Right to Restriction: Limit how we process your data in specific circumstances, such as during a dispute regarding its accuracy.
  5. Right to Object: Opt out of certain data uses, including marketing, when your personal rights outweigh our legitimate interests.
  6. Right to Data Portability: Request transfer of your data in a structured, commonly used format to another service provider where technically feasible.

5.2 Rights of California Residents (CCPA)

  1. Right to Know: Request disclosure of what personal data we collect, how we use it, and with whom we share it.
  1. Right to Delete: Request deletion of personal data, except where retention is required by law, security, or contractual obligations.
  2. Right to Opt-Out: Stop the sale or sharing of personal data (we do not sell your data), ensuring greater control over your information.

To exercise these rights, contact us at [email protected].

  1. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enhancing user experience by storing settings such as language and login details.
  • Gathering insights to optimize site navigation, functionality, and content based on visitor interactions.
  • Displaying relevant promotions based on browsing history while respecting user privacy choices.
  • Identifying suspicious activities and protecting user accounts from unauthorized access.

To manage cookies, adjust your browser settings or visit www.aboutcookies.org.

  1. DATA RETENTION & SECURITY

We retain personal data only as long as necessary for:

  • Ensuring seamless transactions, customer support, and service improvements while maintaining order history.
  • Complying with state, federal, and international regulations, including GDPR and CCPA, to prevent legal risks.
  • Protecting our rights, preventing fraud, and ensuring contractual compliance to safeguard business operations.

We implement industry-standard security measures, including encryption and access controls. However, no system is completely secure.

  1. WHOLESALE & DROPSHIPPING TAX COMPLIANCE

For wholesale customers and dropshipping transactions, we comply with:

  1. State Sales Tax Collection: Sales tax applies where legally required, and rates may vary by state and jurisdiction. We automatically calculate and collect sales tax at checkout based on applicable laws.
  2. Tax-Exempt Wholesale Orders: Resale certificates must be submitted for verification and must be valid and up to date. Failure to provide a valid certificate may result in sales tax being charged.
  3. Out-of-State Dropshipping: Tax obligations vary based on fulfillment location and state laws, and customers are responsible for compliance with their local tax authorities.

For tax-related inquiries, contact [email protected].

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  1. THIRD-PARTY LINKS & EXTERNAL SERVICES

Our website may contain links to third-party websites and services. We do not control their privacy practices and recommend reviewing their policies before sharing any personal data.

  1. Independent Policies: Third-party websites have their own privacy policies, and we are not responsible for their practices.
  2. External Services: Payments, shipping, and analytics may be processed by third parties, subject to their policies.
  3. User Discretion: Your interactions with external services are at your own discretion, and we encourage reviewing their terms.

We encourage you to exercise caution and read the privacy policies of any third-party services you interact with through our website.

  1. CHILDREN'S PRIVACY

Our services are not intended for individuals under 13 years old. We do not knowingly collect personal data from children. If we discover such data, we will delete it promptly.

  1. Parental Responsibility: Parents or guardians who believe their child has provided personal information should contact us to request its removal.
  2. Legal Compliance: We comply with applicable child privacy laws, including the Children’s Online Privacy Protection Act (COPPA) and similar regulations.
  3. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date on our website.

  • Significant updates will be communicated through email or website notifications when required by law.
  • Continued use of our services after updates constitutes acceptance of the revised policy.
  • We encourage users to review this policy regularly to stay informed about how we protect their data.
  1. CONTACT US

For any privacy-related concerns or to exercise your rights contact us at:

  1. MR. DOOR US INC
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